Effective Date- January 15, 2025 

Applies To: All bookings made for the Traveler Ranch Casita, located at 19640 Tucker Road, Tehachapi, CA 93561

Firm Cancellation Policy Overview

Reservations for the Traveler Ranch Casita are subject to a firm cancellation policy. This means that cancellations or modifications are only permitted under the specific terms outlined below and are not eligible for refund beyond the stated deadlines.

This policy is designed to provide fairness, consistency, and clarity for both guests and Traveler Ranch as a small, privately operated equestrian retreat.

Cancellation Terms

• Full Refund: Cancellations made within 48 hours of booking and at least 14 full days prior to check-in (3:00 PM local time) are eligible for a full refund.
• 50% Refund: Cancellations made at least 7 full days before check-in, but outside the 48-hour grace period, are eligible for a 50% refund of the nightly rate. Cleaning fees will be refunded in full. Service fees (if booked via a third-party platform such as Airbnb or Vrbo) are subject to their own refund policies.
• No Refund: Cancellations made less than 7 days before check-in are non-refundable.
• No Modifications After Check-In: Once the reservation has begun, no refunds or date changes will be granted for unused nights or early departure.

 Reservation Modifications

• Date Changes or Shortening of Stay are not permitted once the reservation is confirmed, unless requested within the 48-hour grace period and at least 14 days in advance.
• Guest Substitutions are subject to host approval and must be provided in writing at least 48 hours prior to check-in.

Force Majeure

In rare cases of natural disasters, mandatory evacuations, or state-declared emergencies that prevent access to the property, Traveler Ranch will work in good faith with guests to offer a partial credit or rescheduling opportunity when appropriate. However, we highly recommend travel insurance to protect your plans.

 Additional Terms

• All cancellation or modification requests must be submitted in writing via email to: travelerranch@outlook.com.
• Refunds, when applicable, will be processed within 7–10 business days.
• Reservations booked through third-party platforms (such as Airbnb) are also bound by the cancellation and refund policies listed on those platforms.

 We appreciate your understanding and look forward to hosting you at Traveler Ranch.  Our policies are in place to ensure the best experience for all guests and the continued operation of our small, family-run ranch retreat 

 Warmly,

Denise Duncan 
Owner ~founder Traveler Ranch